If you make the decision to move web design agencies, you are not alone. People make the move all the time if they feel like they are not getting the value for money and service they require. It may also be based on results, and people feeling like they are not getting enough out of their relationship with their agency.

Think carefully before you move at the same time. It’s not a decision to be taken lightly, as web design and web marketing services do not come cheaply. You would not want to be in a position where you are moving to another agency and you are even more dissatisfied.

Take the time to talk to your chosen agency. Do they sound knowledgeable? Are they experienced? Also check your contract with your current agency. Understand whether they own your website and content and if it is on a bespoke system.

A heat map is used to show how people are looking through your website. They show areas of activity and, subsequently, inactivity, giving a good indication as to how people are using your website. This information is valuable when looking for ways to improve your site and boost sales.

When you have a website designed, you should have an idea of how you want people to navigate it. By using a heat map, you can see if people are responding to your site in the way your would expect. If not, it is time to have a rethink.

It’s so important to monitor your website and make constant changes. A successful website is all about user experience and this is something that a heat map can definitely help you to boost. Look at the parts of your site that are proving most popular and replicate these ideas elsewhere in order to gain further success.

User experience refers to the experiences someone has while using a particular website or platform. If they have a good user experience, they are more likely to become customers and spend their money on the products or services on offer. Based on this, user experience is incredibly important and it is something that webmasters and web designers need to focus on in order to achieve conversions.

There have been many studies carried out in relation to user experience and they very much suggest that it is something to prioritise. The internet is completely inundated with websites, many of them offering similar products. If a user finds that they enjoy using a particular website more, it makes sense that they will return to this website again. By ensuring a positive user experience, company owners can find themselves new customers and in the process, find loyal customers who will continue to use their business.

A well-designed website should look good and function well at the same time. There are lots of things you should consider in conjunction with your web designer. Here are some of the most important:

• The overall appearance. Your website should have a cohesive appearance and should be recognisable as yours on every page.
• Branding. Make sure your site shows who you are and will stay in customers’heads. Create a brand with your website that is memorable and attractive.
• Functionality. The website should work well and should be easy to use.
• Navigation. Make sure people can find their way around your website easily. They need to be able to search, find products and get to the part of the site they need to be on.

Discuss all of this with your web designer. If they are the right designer for you, they will understand your brief and create a site that works for your business.